A roofing company is more than a group of roofing contractors. It’s a business, and it requires attention to detail in every aspect of operation.
Get your legal structure and accounting system before you begin accepting or making payments as a roofing contractor. This will help you look professional and keep your business finances organized. Contact Roofing Company Baton Rouge for professional help.
A good reputation is an important asset for any business. It will help attract customers and ensure repeat business. Roofing companies can build a strong reputation by offering referrals from satisfied clients, working with a popular home renovation TV show like “Extreme Makeover Home Edition” or establishing themselves on social media websites. To attract potential customers, a company should have an eye-catching logo, well-signed vehicles and a website with a big phone number, address and web address. Insurance is also a must to protect the roofing company against damages and injuries.
Experience
A roofing company with years of experience knows how to manage the various aspects involved in a re-roofing project. They can estimate the amount of materials needed, address any unexpected problems, and work with clients to ensure a quality job is completed in a timely manner. They also have the expertise to troubleshoot and resolve issues with gutters, venting, skylights, chimneys and other items that might interfere with a roof’s installation.
The best roofing companies know that a client’s time is precious. They pay attention to the details, and won’t consider a job complete until they’ve exceeded their client’s expectations. They also take pride in their community, so you’ll find that they’re more likely to fix any mistakes or finish the job correctly than a large, out-of-town contractor.
Running a roofing business requires a wide range of skills, from customer service and sales to accounting and marketing. Small business owners wear many hats, and often do the lion’s share of the administrative work themselves. If they’re not adept at these tasks, they should seek out help from a trusted accountant or business advisor to get off to a solid start.
Whether the roofing contractors work for themselves or with other business partners, they’ll need to register their company with a government agency or private service provider. The structure they choose will have a major impact on their annual income tax obligations, so it’s important to consult with an expert before making a decision.
All roofing companies need to carry general liability insurance and workers’ compensation coverage, as well as any specialized insurance required by their business type. They’ll also need to obtain a permit to operate in their area, if applicable. They may also want to consider a health and safety plan and vehicle insurance, depending on the size of their workforce.
Warranty
When choosing a roofing company, the warranty they offer should be a big consideration. You’ll want to make sure the roofing company offers a manufacturer’s material and workmanship warranty, as well as any additional warranties on accessories or specialty products that may be included in your roof installation project.
Workmanship warranties usually cover mistakes that the roofing contractor makes during the installation process and usually last around 10 years, while manufacturers’ material warranties typically range from 25 to 50 years and cover any defects in materials. Many roofing contractors will combine these into one standard warranty, but it’s important to look at the details to see if your contractor is covering everything they should be.
Most manufacturers’ warranty terms include a transfer option, so you can move the warranty to a new homeowner should you sell your house. However, most manufacturer warranties can only be transferred by a licensed roofing contractor who is certified by the shingle manufacturer to install their products. Improper installations are the number one reason why warranties get voided, so it’s important to choose a reputable roofing contractor to avoid voiding your warranty.
You should also check whether your roofing company has general liability and workers’ compensation insurance. Both policies are designed to protect you from damage and injury to third parties and employees. General liability insurance will cover damages caused by accidents or negligence, while workers’ comp will pay for any injuries that are work-related and not covered by health insurance.
Lastly, you’ll want to read the fine print of your warranty. Some shingles carry lifetime warranties, but it’s important to note that this doesn’t necessarily mean your entire roof will last for a lifetime. Many factors will affect the lifespan of your shingles, including weather conditions and maintenance, so it’s best to expect some deterioration over time.
In addition, it’s essential to understand that the majority of manufacturers’ shingle warranties don’t cover the cost of tear off and disposal, labor costs or any other fees associated with installing a replacement roof. You should also be aware that most shingle warranties don’t cover certain environmental conditions, such as algae discoloration, which can only be addressed by a separate algae warranty.
Customer Service
A roofing contractor can create a good impression with customers by providing excellent customer service. This involves valuing customers, knowing their needs and delivering quality work that meets or exceeds expectations. It also involves being prompt and courteous in answering questions and addressing concerns. A company that values its customers will be rewarded with repeat business and referrals.
When meeting a potential client, it is important for a roofing company to break the ice with them by finding similarities they share. This can be accomplished by asking questions about their favorite foods, TV shows or where they went to school. It is also helpful to listen closely and ask questions about the project at hand.
Roofing is a rugged business, and accidents can happen. To protect the company, its employees and its customers, it is necessary for a roofing company to have insurance coverage. These policies may include general liability, workers’ compensation and professional liability. General liability covers damage and injury to people other than employees of the roofing company. Workers’ compensation covers injuries sustained while performing work. Professional liability insurance protects the business against claims that the roofer has provided substandard work or made errors.
Referral programs are a great way to increase the number of new clients for a roofing company. They can be implemented using email, phone calls or face-to-face meetings. Incentives such as a free roof inspection or gutter cleaning can be offered to existing clients to encourage them to recommend the business to their friends and neighbors.
Lastly, a roofing company should test various marketing ideas to determine what works best for them. A good way to do this is by using a tool that helps track and measure the success of each campaign. By doing this, the roofing company can identify the tactics that are working and replicate them. Additionally, it can also eliminate the ones that are not working and focus on the ones that are.
